Apertura Futura: Corporate General Liability Claims Specialist
Full Time • Corporate
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Wellness resources
Benefits and Perks:
- 401K with company match
- Health insurance including Medical, Dental, and Vision
- HSA with company match
- Ancillary benefits including STD, LTD, and Life insurance
- Paid time off and paid holidays
- FREE lunch at local brand-related restaurants
- PerkSpot corporate nationwide discount program
- And much more!
The Corporate General Liability Claims Specialist oversees the claims process when a client files a claim. The ideal candidate is highly detail-oriented and skilled in reporting and processing claims, conducting policy research, gathering evidence, verifying coverage, and assisting in determining settlements or compensation.
Sun Holdings, headquartered in Dallas, TX, is one of the leading franchise organizations in the U.S. and a major minority-owned enterprise. Employing 30,000 team members, Sun Holdings owns and operates over 1,200 restaurant and retail locations across 27 states, featuring popular U.S. brands like Applebee's, Arby’s, Burger King, Freebirds, Golden Corral, GNC, IHOP, McAlister’s, Papa John’s, Popeye’s, Taco Bueno, and DFW and Georgia airport restaurants. With future growth on the horizon, we invite you to learn more about us at www.sunholdings.net. Proudly, Newsweek recognized us as one of America’s Greatest Workplaces for 2024!
This role is based at our Corporate Headquarters in Dallas, Texas, with an engaging, collaborative environment, requiring on-site attendance from 9:00 AM to 6:00 PM, Monday through Friday.
Responsibilities:
- Meet specific client requirements, including reporting claim details and conducting detailed analysis.
- Gather necessary documentation from clients, such as police reports, estimates, and loss records.
- Identify and apply jurisdictional factors that may affect claims (e.g., negligence laws, financial limits, immunity).
- Investigate facts to establish negligence, determine liability, and identify other recovery sources by interviewing relevant parties.
- Manage specialized claims, such as fire and theft, in line with local laws, sometimes engaging external experts.
- Handle calls and emails regarding insurance claims of varying complexity and severity.
- Conduct research and data entry using designated claims systems.
- Serve as a liaison to other business units to assist with customer-related requests.
- Perform assigned tasks, projects, and training.
- Update claimants and colleagues on claim statuses through phone and written correspondence.
- Seek guidance from senior claims personnel to ensure proper file handling.
- Calculate settlement amounts by applying independent judgment and considering applicable limits and deductibles.
Required Qualifications:
- At least 1 year of experience handling general liability claims.
- High school diploma.
- Knowledge of insurance policies and related legislation.
- Proficiency in MS Word, Excel, and Outlook, with strong analytical math skills.
- Excellent conflict resolution, listening, and professional communication skills.
- Outstanding organizational skills with attention to detail and the ability to work independently.
- Ability to manage multiple tasks effectively in a fast-paced environment.
- Strong analytical and decision-making skills for evaluating claims and making sound decisions.
Preferred Qualifications:
- Experience in handling workers' compensation, property, or auto claims.
- Bachelor’s degree in business or accounting, or equivalent professional experience.
- Proficiency in Spanish (written and verbal).
- Familiarity with the Food and Beverage Industry.
- Insurance licenses or designations as needed for the role.
We at Sun Holdings are committed to delivering a rewarding experience to our customers and a stimulating career environment for our employees.
Sun Holdings, Inc. is an Equal Opportunity Employer.
Compensación: $1.00 per hour
Sun Holdings was founded in 1997 by Guillermo Perales, funded by an SBA loan. The company provides world-class management services to the franchise ownership teams of some of America’s most popular restaurants. The businesses serviced include over a thousand Applebee’s, Arby's, Burger King, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, and Taco Bueno locations in 27 States. The collective portfolio of restaurants that Sun supports makes up the 2nd largest franchisee organization in the U.S. according to the Mega 99 2022 rankings.
Mission
Mission
Our mission is to create great locations and facilities so each unit operates at maximum potential. Our goal is to satisfy our customers' demands and exceed expectations for the products and services each brand offers. As we continue to expand, we want to hire dedicated staff and run a proficient business.
Vision
Vision
To be the nation’s leading retail and restaurant management-services company in total sales, operational metrics, customer satisfaction, and unit-level economics.
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401(K)
Health Insurance
Vision & Dental Insurance
Life Insurance
Paid Time Off
Paid Vacation
FREE Brand Meals