Future Opening: Marketing Coordinator - CRM & Loyalty Programs
Full Time • Corporate
Responsive recruiter
Benefits and Perks:
- 401K with company match
- Health insurance including Medical, Dental, and Vision
- HSA with company match
- Ancillary benefits including STD, LTD, and Life insurance
- Paid time off and paid holidays
- FREE lunch at local brand-related restaurants
- PerkSpot corporate nationwide discount program
- And much more!
Sun Holdings, founded in 1997, is a premier provider of management services to franchise ownership teams across popular U.S. restaurant brands, including Applebee's, Arby's, Burger King, Freebirds, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, and Taco Bueno. With a portfolio of over 1,200 franchises, we are the second-largest franchisee organization in the U.S. We were awarded one of 2024 America’s Greatest Workplaces by Newsweek magazine! Sun Holdings is an Equal Opportunity Employer.
We are seeking a Marketing Coordinator for our CRM & Loyalty Programs team for Freebirds World Burrito, Taco Bueno, and Uncle Julio’s. This role is a ground-floor level opportunity and will work to optimize loyalty programs and CRM campaigns across email, SMS, and app channels.
- Support CRM & Loyalty platform operations, ensuring functionality and alignment with engagement goals
- Assist in campaign execution across email, SMS, and app channels.
- Collaborate with IT, Analytics, and Marketing teams on platform updates and maintenance
- Help develop audience segmentation strategies to personalize customer engagement
- Monitor loyalty program performance, conduct A/B testing, and compile insights
- Coordinate marketing campaigns, ensuring timely execution through a content calendar
- Assist with copywriting, graphic design, and marketing asset creation
- Analyze customer data to identify trends and improve engagement strategies
- Prepare reports and provide recommendations for campaign optimization
Requirements:
- Bachelor’s degree in marketing, advertising, or a related field.
- 1-2 years of relevant experience, preferably in a similar role
- Knowledge of CRM management, loyalty programs, and digital marketing
- Familiarity with loyalty-based CRM platforms and analytics tools (e.g., Google Analytics)
- Knowledge of segmentation, personalization, and creation of targeted campaigns
- Analytical with solid organization and communication skills
- Familiarity with basic graphic design and copywriting is a plus
- Experience in the restaurant industry is a plus
We are an Equal Opportunity Employer!
Sun Holdings was founded in 1997 by Guillermo Perales, funded by an SBA loan, and provides world-class management services to the franchise ownership teams of some of America’s most popular restaurants. Brands serviced include over 1,200 Applebee’s, Arby's, Burger King, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, Taco Bueno and Uncle Julio's locations in 35 States. The collective portfolio of brands makes up one of the largest franchisee organizations in the U.S.
Mission
Mission
Our mission is to create great locations and facilities, so each unit operates at maximum potential. Our goal is to satisfy our customers' demands and exceed expectations for the products and services each brand offers. As we continue to expand, we want to hire dedicated staff and run a proficient business.
Vision
Vision
To be the nation’s leading retail and restaurant management-services company in total sales, operational metrics, customer satisfaction, and unit-level economics.
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401(K)
Health Insurance
Vision & Dental Insurance
Life Insurance
Paid Time Off
Paid Vacation
FREE Brand Meals